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Customer story: Tornion Ka-Ma Oy and Pekotek – a partnership built on trust

in the picture from the left: Jani Marttila, Tiia Peräntie, Timo Pyykkö ja Aki Marttila.
Tornion KaMa-palvelut Oy is a family-owned company that offers a wide range of metal industry services. Their expertise includes the production of steel structures, particularly CE-certified bridge railings, as well as a broad selection of surface treatment services such as steel grit, soda, glass bead, and sandblasting, wet and powder coating, and fireproof coatings. The company also provides transportation, installation, and maintenance services for metal structures. In 2024, the company expanded its surface treatment unit into one of Finland’s largest contract painting facilities.
In 2018, company shareholders and then CEO Kari Marttila, along with surface treatment plant manager Aki Marttila, initiated the surface treatment plant project by searching for a suitable partner. The choice was clear: Pekotek impressed them with its domestic operations, availability of spare parts and maintenance services, and flexible customer service.
Collaboration Project – Success on Schedule
The collaboration between Pekotek and Tornion KaMa-palvelut Oy began at the design stage of the new surface treatment plant. According to Marttila, the project proceeded seamlessly from start to finish.
“From the drawing board to a completed facility – on schedule. Pekotek’s team was skilled and reliable.” – Aki Marttila
Although minor delays occurred during the design phase, Pekotek's flexibility and open communication ensured smooth progress. The project was completed on time, providing Tornion KaMa-palvelut Oy with efficient production facilities.
Proven in Practice – Pekotek’s Support in Emergencies
Pekotek’s service was put to the test a few summers ago when a power outage disrupted production. Aki Marttila recalls how Pekotek’s maintenance services quickly resolved the issue, even outside regular working hours.
“A phone call to Pekotek saved the day. Help was available almost around the clock.” – Aki Marttila
Tornion KaMa-palvelut Oy particularly values the fact that assistance is always available via a single phone number, with service provided in Finnish. This simplifies communication and accelerates problem resolution.
The 2024 Project: Only One Choice
The collaboration didn’t end with the first project. The positive experience led to the next surface treatment plant also being supplied by Pekotek. Now, the company operates two similar facilities with identical spare parts and maintenance services, simplifying maintenance and ensuring operational continuity.
“When planning the next project, there was no doubt about who we would partner with. The previous collaboration was so successful that Pekotek was our only choice.” – Aki Marttila
Current CEO Tiia Peräntie, who served as the project manager for the latest endeavor, highlights Pekotek’s customer-centric approach and open communication.
“Pekotek’s approach was about listening to customer needs and solving problems together from the very beginning. This enabled us to complete the project in just 4.5 months, despite tight deadlines.” – Tiia Peräntie
A Future Together
The partnership between Tornion KaMa-palvelut Oy and Pekotek is built on trust, expertise, and mutual development. The company’s growth needs are addressed collaboratively, with both parties emphasizing a long-term partnership.
“If new investments are needed, Pekotek will be our first choice. We trust their expertise and ability to act quickly and flexibly.” – Tiia Peräntie
Why Pekotek?
- Domestic and Reliable – Pekotek’s spare parts and maintenance services are always readily available in Finland.
- Flexible and Customer-Centric Service – Pekotek listens to its customers and works closely with them at every stage of the project.
- Quick Support in Emergencies – Urgent situations are resolved easily and quickly, with no need to call multiple numbers.
- Timely Delivery – Projects with Pekotek progress as planned and meet strict deadlines.
Collaboration with Pekotek is more than just a service – it’s a partnership that endures, ready to tackle future challenges.










